Refund policy

Virtual Events

When participating in virtual events, you agree not to act illegally or violate these Terms and Conditions. You agree that the programs or social events offered by Canadian Speed Puzzlers do not guarantee participants will increase their abilities or performance in any way. Refunds for programs and events can be provided if materials for those events have not yet been shipped, or before 72 hours has elapsed after purchase, whichever comes first. For virtual events, you will need to be able to sign into the Zoom platform, and it is your responsibility to notify us if you do not receive the Zoom link prior to the event. Photos of the virtual event may be posted online to our website, Instagram, TikTok, or YouTube pages or used in promotional materials. The results of the event and any competitions therein including participant names may be available on our website.